"Hi - you guys are unbelievable. I LOVED them both and already wore that black one last weekend - it was just the right thing for a restaurant. Can't believe I never owned any of these before. You have the nicest and most personable and helpful customer service!!" Thanks - Marlene
"I just wanted to say thank you for the pashminas. I received them and they all look wonderful! I am so excited to have them and I know my girls will love them." Thanks again - Lindsay Jamieson
"I just wanted to thank you for your outstanding customer service. There are not many companies today that provide such good communication along with quality merchandise. You refunded my excess shipping costs, and the handwritten note and information in my order was a wonderful touch. Thank you so much. Keep up the good work!" Regards - Carol
"I highly recommend this seller. Quality is exceptional and service is amazing. Thank you Lisa Wyatt for your interest in my purchase." - Anonymous
"Thank you so much for sending my Angora wool knit hat. I especially appreciate the hand written note you included. I'm very happy with my purchase and hope to do business with you in future." - Mrs. Siegel
"This is a truly excellent merchant. They contacted me immediately, to thank me for my order, and my perfectly wrapped scarf arrived with a personally written thank you. You can't get individualized service like this anywhere. Highly recommended!" - Susan
"Shawl arrived today. Just what I wanted. Very similar to the lost one, but better quality. It will keep me warm on my next trip" - Nati
"I just wanted to tell you that I received the Pashminas yesterday and they are beautiful! I think all of the ladies will really love them and be able to use them after the wedding. I really appreciate how helpful RME has been. With so much stress in planning a wedding and having to deal with a lot of difficult vendors, it was refreshing to work with you. Thanks again" - Stephanie
"As someone who does virtually 95% of all my shopping online, I’ve come to recognize the ‘good’ from the ‘bad’, when ordering from online retail sites. Rocky Mountain Emporium is one retailer that ranks at the top of my ‘good’ list! Not only do they provide exceptional quality for very reasonable pricing, but the consistently superb customer service is unparalleled. Rocky Mountain Emporium has a shopper in me for life!"- Connie
"Hi Lisa- I received my package from you last night- and the pashminas look FABULOUS! I have been so incredibly impressed with the service you have provided. You've gone above and beyond! I'm always a bit hesitant ordering online, and you completely put me at ease. My bridesmaids are going to love their gift - it's beautiful." - Allison
"Your customer service has been outstanding. I would highly recommend your company to anyone! Your company, is a breath of fresh air in an impersonal internet atmosphere where most e-tailers just don't 'get it'. I will definitely place an order here again and do my best to spread the word to everyone I know. " - Candace
"I'm so pleased you remember me, especially after all the trouble I caused you in September ;) Everyone loved their pashminas so much, and several times I caught my mother especially looking at them with a covetous gleam
in her eye... so of course, I just had to buy her one of her very own. I'm sure I'll be coming back to you many times in the future, you are such a pleasure to deal with and your products are obviously gorgeous. I'm sure we'll be doing business in 2009!" - Claire
"Just a note to thank you for your help with the Pashminas for my wedding! They were a great hit and looked gorgeous!" - Gale
"The shawl just arrived and it's just terrific, like all the others that I've ordered from you. The color is even richer than the photo on your site. Some mornings, I stand there in front of my RME collection and wish that I could wear all of them so I wouldn't have to pick just one. Cheers and thanks!" - Andrea
"The quality of your items is wonderful but your service and kindness.......PRICELESS." - Patti
"These folks have beautiful things at fair prices. I needed to replace a large pashmina scarf that my dry cleaner mangled and they sent a swatch to Nepal for a perfect color match. Very service-oriented. Highly recommend them!" - Cathleen
"Thank you so much for the prompt delivery—in spite of the snowstorm—and finding a cheaper yet faster shipping method for me! Your customer service is exceptional, and the personal note included in the package was very a nice touch." - Gigi
"The shawl arrived on Friday, talk about a quick turnaround! I truly appreciate that, and, as always, the fabulous quality. There's nothing more comforting on a cold SF day than wrapping up in some of your pashmina/silk." - Andrea
"The silk shaws arrived on Wednesday of this past week. They are beautiful! Perfect for our wedding. I really appreciate your customer service and attention to detail. I have recommended your store to several friends and know that I too will be a regular customer." - A.M.
"I gave the girls the pashminas yesterday and they were a huge hit. I wore mine this weekend – what luxury! I will certainly keep you in mind for gifts in the future. Your customer service makes you a standout in the retail industry." - Amanda
"Thank you for calling me the other night. I did get my pashminas and they are beautiful. I loved the monogramming. They look so elegant. I'm sure my bridesmaids will love them. The color came out wonderfully. I am more than pleased. The stoles will be a beautiful splash of color on my wedding day. Thanks again." - Kristin
"It arrived today, and I cannot express to you how grateful I am for your help. The color is PERFECT with my dress! I agonized over boysenberry vs. raspberry, and then you suggested the darker color...and I could not have had it died to match better. Thank you very, very much. The beading is wonderful and adds a nice weight to the shawl...I love it and am so grateful to you for your help. It is such a high quality and was a wonderful value for the money...I will treasure it." - Susan
Owner Elisabeth Wyatt was a retail buyer for over 20 years
for men’s, women’s, children’s apparel and accessories. She has additional
experience as a jewelry buyer. She knows how to get values for you.
