"Just a note to thank you for your help with the Pashminas for my wedding! They were a great hit and looked gorgeous!"
Gale, January 29, 2008
"The quality of your items is wonderful but your service and kindness.......PRICELESS."
Patti, July 31, 2007
"These folks have beautiful things at fair prices. I needed to replace a large pashmina scarf that my dry cleaner mangled and they sent a swatch to Nepal for a perfect color match. Very service-oriented. Highly recommend them!"
Cathleen, July 30, 2007
"Thank you for the extra effort that went into filling my order. I agree, your supplier is very good - the fact that it not only is just what I wanted, but came all the way from Nepal so quickly, is really something!"
Courtney, June 19, 2007
"I am sooooooooooo pleased with my purchase, your personal note and the timely delivery of my item. I was amazed to see a box in my mail on Monday since I had just placed my order on Friday. I was very pleased with the quality of the scarf. It is beautiful. I would highly recommend your site to others and I myself will look to you for my scarf needs."
Robin, May 22, 2007
"I just wanted to thank you not only for 2 beautiful, warm, luxurious, shawls, but for your outstanding customer service!! It has been a joy to deal with you! I have been telling everyone about you! I hope many of my friends and family will order from you and continue to spread to word. Keep up the great work!"
Kathleen, May 7, 2007
"I wanted to thank you for a wonderful internet shopping experience. From the timelines of your service to the high quality merchandise and friendliness, I could not be happier. When I need a special gift for a wonderful person, I know where I will shop again."
Kim, January 29, 2007
"Thank you so much for the prompt delivery—in spite of the snowstorm—and finding a cheaper yet faster shipping method for me! Your customer service is exceptional, and the personal note included in the package was very a nice touch."
Gigi, January 11, 2007
"Thank you for such great customer service. It was a pleasure doing business with your store."
Bill, December 13, 2006
"Your customer service was exemplary. It is nice
to find a company that shows such dedication to its
customers. Thank you very much for a wonderful transaction!"
Sheri, December 6, 2006
"I received the pashmina shawl in today's mail. Thank you so much for such quick and efficient service. I searched all over the malls for an affordable shawl as a gift. Your website offered such a variety of colors and grades of fabric, it made it a pleasure to shop."
Barbara, October 23, 2006
"The shawl arrived on Friday, talk about a quick turnaround! I truly appreciate that, and, as always, the fabulous quality. There's nothing more comforting on a cold SF day than wrapping up in some of your pashmina/silk."
Andrea, October 22, 2006
"I just wanted to let you know that I received my new pashmina and I really,
really like the 3 ply pashmina! The quality is wonderful and the eggplant color is great!
Thanks again for the wonderful customer service.
I look forward to ordering from Rocky Mountain Emporium again!"
Anne, October 22, 2006
"I received the shawl today, and just like the previous one I ordered from you, it's beautiful! Thank you also for the kind note, I will tell my friends and acquaintances about your company."
Soltahr, October 18, 2006
"I wanted to let you know that I got the pashminas and they are beautiful. Thank you so much for your attention. I am sure the bridesmaids will LOVE them!"
Stephanie, September 13, 2006
"Wanted to let you know the shawl arrived and I absolutely love it! I
greatly appreciate the excellent customer service offered by Rocky Mountain
Emporium. I will certainly spread the word. Thank you!"
Kathy, July 15, 2006
"The silk shaws arrived on Wednesday of this past week. They are beautiful! Perfect for our wedding. I really appreciate your customer service and attention to detail. I have recommended your store to several friends and know that I too will be a regular customer."
A.M., May 14, 2006
"I ordered my Pashmina wrap and within a few days I had it at home. The correspondence at every step was nice and the hand-written note that I received with my wrap was an extra special touch. The color is beautiful! I will order another in the near future. Thanks again! "
Mari, April 17, 2006
"The Pashmina arrived safe and sound with several days
to spare before I have to leave for Jamaica! And the
color is just great! I don't think we could possibly
have gotten any closer. Thanks so much for all your
help. I'm just thrilled to know that there are still
people like you left in the world. I will definitely
be back the next time I need another Pashmina and will
recommend you to anyone else I can find who can use
one. Thanks ever so much! "
Lynda, March 28, 2006
"Just wanted to say thank you for your great service and the wonderful products you have. I received my order in record time and am very happy with the scarves. Also I appreciate the thank you card. It shows you really put time and effort into your business. That is very impressive in this world we live in today."
Beryl, March 24, 2006
"I gave the girls the pashminas yesterday and they were a huge hit. I wore mine this weekend – what luxury!
I will certainly keep you in mind for gifts in the future. Your customer service makes you a standout in the retail industry."
Amanda, March 13, 2006
"I received the shawls. They are beautiful! I can't wait to give them to my bridesmaids and see it on them! Thank you so much for making this such a pleasurable purchasing experience. Your service is the best!"
Wendy, March 9, 2006
"Thanks so much for your kind personal note. You certainly provide quality service. I will recommend you to others."
Mary, February 18, 2006
"I love the shawl...it's gorgeous. Thank you so much for your kind note and
for following up. What great customer service! I wish you the best in your
business and will be buying from you again. What beautiful presents these
shawls will make!"
Jo-Anne, February 16, 2006
"Thank you for calling me the other night. I did get my pashminas and
they are beautiful. I loved the monogramming. They look so elegant.
I'm sure my bridesmaids will love them. The color came out wonderfully.
I am more than pleased. Again, thank you for your attention to detail
and great customer service. This has been the most pleasant experience.
Thank you for being willing to work with me. The stoles will be a
beautiful splash of color on my wedding day. Thanks again."
Kristin, February 16, 2006
"It arrived today, and I cannot express to you how grateful I am for your help. The color is PERFECT with my dress! I agonized over boysenberry vs. raspberry, and then you suggested the darker color...and I could not have had it died to match better. Thank you very, very much. The beading is wonderful and adds a nice weight to the shawl...I love it and am so grateful to you for your help. It is such a high quality and was a wonderful value for the money...I will treasure it."
Susan, February 1, 2006
"The shawl just arrived and it's just terrific, like all the others that I've ordered from you. The color is even richer than the photo on your site. Some mornings, I stand there in front of my RME collection and wish that I could wear all of them so I wouldn't have to pick just one. Cheers and thanks!"
Andrea, January 10, 2006
"Yes, I was so very pleased with my previous order, so much so that I ordered another one. Not only was I pleased with your product, but I am very touched by the personal emails that make the consumer feel very appreciated. That is such a nice touch in this sometimes crazy world that we live in."
Paulette P., January 7, 2006
"My order came. They are GORGEOUS! Thank you so very much for the wonderful experience the beautiful shawls. I am excited to have them at my wedding. Also thank you very much for the personal note and the extra copies of pashmina info. It made me feel special and thought of. Thank you for taking the extra time!"
Jessica, January 6, 2006